FAQs, answered

Where do I find the filters?

Tap on the ‘Unfilter history at the museum’ section in the menu to access the filters. Alternatively, you can access them from www.instagram.com/viceworldnews

Where do I find the artefacts at the British Museum?

The Rosetta Stone is on Level 0, in Room 4.

The Lion Hunt of Ashurbanipal is on Level 0, in Room 10a, Panel 10.

The Hoa Hakananai’a is on Level 0, in Room 24.

The Akan Drum is on Level 0, in Room 26, Object 3.

The Gweagal Shield is on Level 0, in Room 1, Object 95.

The Benin Bronzes are on Level -2, in Room 25, Object 186.

The Summer Palace collection is on Level 2, Room 95.

Birdman and Boinayel are not currently on display at the British Museum.

The Parthenon Marbles are usually on Level 0, Room 18. They are currently not on display.

The Amaravati Marbles are usually in Room 33. They are currently not on display.

What if the filters aren't working?

Find instructions for a seamless experience by tapping on ‘Where is this’ under each filter.

If the filter doesn’t recognise the object in the first attempt, don’t worry.

This could be due to lighting or reflection from the glass case they’re enclosed within.

You could reload the filter and try again.

Alternatively, try to centre the artefact on your phone with a steady hand and give it another go.

How do I use the filters?

Head to the artefact closest to you and open the corresponding filter from the microsite.

Note: The Benin Bronzes and Ashurbanipal have multiple artefacts in their collections.

Find the precise object in each collection, and more instructions for a seamless experience by tapping on ‘Where is this’ under each filter.

I tried it on my desktop and it didn't work

The Instagram filters are designed to be used in person, at the British Museum.

If you’re not at the Museum, you can listen to our immersive podcast series from the ‘Listen to Immersive Audio’ section in the menu.

Or, watch immersive videos by selecting ‘No’ at the beginning of the microsite when prompted to answer ‘Are you at the British Museum?’

Is the tour accessible for all visitors?

To access the filters, all you need is a smartphone with internet and headphones for the best audio experience. You can also connect to the British Museum’s WiFi service available for all visitors.

I'm not at the Museum - is there a way I can still take the tour?

The Unfiltered History Tour is more than just a physical experience.

Listen to our immersive podcast series from the ‘Listen to Immersive Audio’ section in the menu

Or, watch bite-sized videos of the filter experience by selecting ‘No’ at the beginning of the microsite when prompted to answer ‘Are you at the British Museum?’

Does the site work without the internet?

No. Certain areas of the British Museum might have patchy network. In that case, you can switch to the Museum’s free WiFi service available for all visitors. Search for ‘British Museum WiFi’ on your phone’s WiFi settings. Do note, the British Museum requires your name and email address to access the service.